Cancellation Policy

We understand that there are times when you will be unable to attend your appointment. Unfortunately, due to the number of clients failing to attend appointments we are introducing a fair use cancellation policy.

We are now asking for full payment at the time of booking.

Should you need to reschedule your appointment there will be no cost for this up until 24 hrs prior to the appointment. Any appointment not attended with no notice within 24 hours will be 100% non-refundable.

Cancellation of your appointment up to 7 days prior to appointment will be refunded less £25 for the administration fee.

Cancellation of your appointment 7-3 days prior to the appointment will be refunded less the £50 administration fee.

Cancellation of your appointment within 72-24 hours of the appointment will be refunded less the £75 administration fee.

Thank you for your understanding.

 JDR Healthcare